Fathom is a user experience consultancy who work with organisations and agencies to improve online performance. We help our customers build exceptional online experiences for their customers using analytics, direct user feedback and established design best practice.

Our services include:

User Experience - Customer journey planning - Information architecture - User and persona analysis - Accessibility reviews

Strategy - Digital strategy - Requirements gathering and analysis - Online marketing integration - Stakeholder workshops - Preparation of RfQs and web agency appointment

Research - Research and competitive benchmarking - Conversion Rate Optimisation - A/B and Multivariate testing - User testing - Web metrics and evaluation

Leadership - Mentoring and support - Lecturing and masterclasses